Thorough knowledge and use of ServiceNow or understanding of asset management system
Required
2
Years
Expert knowledge and use of Windows OS and O365 Office products
Required
2
Years
Excellent customer service awareness and communication skills
Required
2
Years
Knowledge of hardware desktop, printer, scanner, video
Required
2
Years
Knowledge of software
Required
2
Years
Knowledge of imaging workstations using MDT and/or SCCM
Required
2
Years
Excellent troubleshooting and problem-solving skills
Required
2
Years
Ability to transport/lift boxes/equipment
Required
2
Years
Ability to work independently and as a member of a team
Required
2
Years
Knowledge of VPN setup, support and install
Required
2
Years
Able to resolve technical issues with users over the phone
Required
2
Years
Knowledge of active directory use and privileges
Required
2
Years
Knowledge of wireless workstation setup and support
Required
2
Years
Ability to think and act under pressure
Required
2
Years
Good organizational skills
Required
2
Years
Excellent etiquette and professionalism
Required
